Privacy Policy

Information We Collect

At Clarithorhub, we collect various types of information to provide you with exceptional financial forecasting and budgeting services. Understanding what information we gather helps you make informed decisions about using our platform.

Personal Information You Provide

Automatically Collected Information

When you interact with our platform, we automatically collect certain technical information to improve your experience and ensure our services function properly. This includes your IP address, browser type, device information, and usage patterns within the application.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your user experience, remember your preferences, and analyze how our platform is used. You can control cookie settings through your browser, though some features may not function optimally with cookies disabled.

How We Use Your Information

Your information serves specific purposes that directly benefit your experience with Clarithorhub's financial planning tools. We believe in transparency about how your data works for you.

Primary Service Functions

We also use your information to comply with legal obligations, protect against fraud, and maintain the security of our platform. This includes monitoring for unusual activity patterns and ensuring compliance with Australian financial privacy regulations.

Marketing and Communications

With your explicit consent, we may send you educational content about financial planning, platform updates, and information about new features that could benefit your budgeting goals. You can opt out of marketing communications at any time while still receiving essential service notifications.

Information Sharing and Disclosure

Clarithorhub takes a restrictive approach to sharing your personal information. We believe your financial data should remain private and only share information when it's essential for service delivery or legally required.

Service Providers and Partners

We work with carefully selected third-party service providers who help us deliver our platform. These partners include cloud hosting providers, payment processors, and analytics services. All partners are bound by strict confidentiality agreements and can only use your data for the specific services they provide to Clarithorhub.

Legal Requirements

We may disclose your information if required by law, court order, or government request. This includes situations where disclosure is necessary to protect our users, prevent fraud, or comply with regulatory requirements in Australia or other jurisdictions where we operate.

In the unlikely event of a business transfer, merger, or acquisition, your information would be transferred as part of that transaction, but only under the same privacy protections outlined in this policy.

Your Rights and Choices

You have significant control over your personal information and how it's used within Clarithorhub's platform. Understanding these rights helps you make informed decisions about your privacy.

Access and Correction

You can access most of your personal information directly through your account dashboard. For information not readily available in your account, you can request a comprehensive data report by contacting our privacy team. We'll provide this information within 30 days of your request.

Data Deletion and Portability

You have the right to request deletion of your personal information, subject to certain legal and operational requirements. When you delete your account, we'll remove your personal data within 90 days, though some information may be retained for legal compliance purposes.

Data Security and Protection

Protecting your financial information is our top priority. We implement multiple layers of security to safeguard your data against unauthorized access, alteration, or disclosure.

Technical Safeguards

Our platform undergoes regular security assessments by independent third parties. We maintain certifications with industry-standard security frameworks and comply with Australian Privacy Principles and international data protection standards.

Operational Security

Beyond technical measures, we maintain strict operational security procedures. Our team receives regular privacy and security training, and access to your data is limited to employees who need it to provide services. All access is logged and monitored.

International Data Transfers

While Clarithorhub operates in Australia, some of our service providers may process data in other countries. When this occurs, we ensure appropriate safeguards are in place to protect your information according to Australian privacy standards.

We only transfer data to countries with adequate privacy protections or under specific legal mechanisms that ensure your data receives equivalent protection. You can request information about specific data transfer arrangements by contacting our privacy team.

Children's Privacy

Clarithorhub's financial planning platform is designed for adults and we don't knowingly collect personal information from children under 13. If we discover that a child's information has been collected, we'll delete it promptly. Parents or guardians who believe their child's information has been collected should contact us immediately.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through your account or by email at least 30 days before the changes take effect.

Minor updates, such as clarifications or contact information changes, may be made without advance notice. We encourage you to review this policy regularly to stay informed about how we're protecting your information.